FAQs document shredder

The device starts, although no paper has been fed in.

First check if the message "Light barrier soiled" on the display has disappeared. Turn off the device at the power switch. If the message "Light barrier soiled" lights up again on the display, check if the light barrier in the insert shaft is blocked by dust. You can clean this using a soft cloth, a dry brush or with compressed air. Please also clean the light barrier of the CD slot (optional). If the error cannot be rectified, please contact our customer service.

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