FAQs document shredder
In case of decreased cutting performance, the development of noises, or after emptying the paper container, you should lubricate the cutting unit (for particle cutting). Spray the special oil across the entire width of the feed slot on to the cutting rollers. Use the "R" bar in the display to reverse the cutting unit, until all paper pieces come loose. Lubricating cutting units with particle cutting improves the cutting performance and avoids noises from jammed paper pieces. If the error cannot be rectified by this contact our customer service.