FAQs document shredder
Please empty the cut paper container as soon as it is full since the cutting unit could become faulty if there is too much pressure. If the LED remains lit after emptying, please check that the cut paper container is correctly inserted in the floor unit. If the LED is still lit, the bag full flap, which is at the bottom of the cutting unit, could be blocked. This can be loosened by hand with the machine switched off; it points downwards in the starting position. If these steps also lead to no solution, please contact our customer service.