Service / Support

Whether you purchase a small shredder for your home office or a huge channel baling press, or any products in between, from HSM, you can be assured of the same high quality after sales care and support. Our specific service teams for the Office Technology and Environment Technology divisions are available to assist.

Providing national coverage, we have a combination of directly employed service engineers and contracted partners to provide you with assistance wherever and whenever you need support. Please see the map below for details of your local contact.

Office Technology: 08456 120 040

If you require assistance with the maintenance or servicing of your HSM shredder, please call our special hotline on 08456 120 040 (local call rate) and you will be put straight through to a professional adviser who can handle your enquiry.

Environment Technology: 01543 272480

For larger equipment sold by the ET division of HSM, such as balers, high capacity shredding equipment, combination systems or PET and drum crushers, please contact our service team by calling our main office number 01543 272480. Service contracts are available to ensure that your HSM equipment is maintained and ready to operate when you need it, including the Bronze package (Preventative Maintenance) and a Silver Package (Inclusive Maintenance), both subject to a FREE inspection check. Please enquire for details.